We have been hearing a lot about the end of Magento 1 support this November 2018. Let us tell you, these are all misconceptions that you are hearing about Magento. Some of our clients are still on Magento 1 who keep postponing their plans to migrate to Magento 2. The web store owners have pushed their upgrades in order to avoid service outage.
Worth mentioning is that Magento 2 is a fantastic upgrade to a revolutionary e-commerce platform. It includes plugins to enhance site performance, better analytics, omni channel e-commerce experiences and so on. Moving to Magento 2 is always the best choice and companies like x2x eCommerce supports the clients without any hesitation.
It’s all right, we do understand the concerns of the existing Magento 1 web store owners. You still have more time for upgrading to the latest version of Magento. When you have made your mind, please let us know so our software experts can assist you with the whole upgrade process.
If you are a Magento 1 Enterprise customer
Magento has promised to provide support until June 2020. The software support includes quality as well as security updates. You can always look into the Magento Software Lifecycle Policy to check if your version of Magento 1 is supported or not?
If you are a Magento 1 Open Source/Community Edition Customer
Magento ensures to provide security patches until June 2020 and the web stores will remain compliant and secure. You can also review the Magento Open Source Software Maintenance Policy to learn more about the versions where Magento 1 Open Source can receive security maintenance updates.
However, please note that the instances that have 3rd party customization/extensions aren’t eligible for the software support/security maintenance. Security compliance, extension maintenance, privacy standards (SOC, PCI, ISO) are the sole responsibility of the web store owner. Don’t worry! Your trusted Magento Partner will be able to resolve your issues in no time.
x2x eCommerce is dedicated to provide support and success to all the web store owners. This is the best time for an upgrade to Magento 2. Magento Commerce 2 offers top-notch web store performance in scale, avoiding hassles when scheduling, creating and showcasing compelling content and analytical capabilities.
If you don’t have a Magento Partner at the moment, no worries, give us a call or drop an email to firstname.lastname@example.org and we will get you started! We strongly recommend you to start upgrading from Magento 1 to Magento 2 as soon as possible as there is a great market momentum with over 2000 available plugins and 8000 latest Magento 2 site launches along with the existing 30000 Magento 2 webstores.
All right, we have been talking a lot about Retail Management Hero with Magento and Shopify. As per the requests from our customers, we decided to work on x2x eCommerce with WooCommerce integration with top-notch ERP suites like Microsoft Dynamics GP and Retail Management Hero.
To the WooCommerce users out there, if you are looking for an integration platform that helps you manage Inventory and Invoices within a click of a button, x2x eCommerce is the right choice!
Have you updated the latest 3.5.0? We believe that you are all delighted to experience the latest features running on your webstore. Perhaps, you need to check out the update process again and make sure things are running perfectly.
Thanks to the WordPress environment (80% of the websites are on WordPress), the open source platform has given everyone to create virtually to enhance their websites/webstore. The only con that you can find that it is difficult to predict the future when thousands of new add-ons are created in different environments under different scenarios.
How can you gear up for this latest update? In addition, it is advisable to choose an integration suite to handle your inventory and invoice management without any hassle.
Tests for every release/major release
After the first stages, you will have the automated backups functional and a test environment for testing. You can prepare your production/live environment as your real-time data or customers are not affected by the changes. You will also learn on how you can handle the obstacles that you face during the testing period.
The plan depends on how to see your webstore’s future. Check out the following checklist for a perfect plan:
- Preparing test site and checking out each releases
- The testing environments – is it only the test site or other sites?
- The testing period
- Stakeholders who will be involved in the process
- What sort of requirements requires testing?
Well, you might feel natural and less awkward when it comes to including bug fixes, plugins/extensions setup when not working well together and working on the dev site.
The role of integration suite – x2x eCommerce
x2x eCommerce is a revolutionary solution that combines the power of top notch ERP solutions such as Microsoft Dynamics GP, Retail Management Hero and Enterprise eCommerce for a feature rich, fully optimized, responsive and multi-device friendly web store that can be managed all within your ERP systems.
Features that you can benefit from:
- Powerful eCommerce Platform
- Multi-Level, Easy to Navigate Catalogs
- Live Product Integration
- Multi-Tier Customer Centric Item Pricing
- Webstore <-> ERP Order or Invoice Integration
- Business to Business (B2B) or Business to Consumer (B2C) eCommerce
- Sell 3 times more than lower TCO
- Top notch Business Analytics and Reporting
- Powerful and Personalized eCommerce Marketing
- Product Image Integration (Easy to update product Images in bulk)
- Mobile and multi-device compatible
Geared up for Christmas holiday season? Or wait, let’s talk about the Black Friday aka Cyber Monday.
Are you a retailer trying to get ready for the 2018 holiday season? Well, I’m afraid I can’t help you.
We know how hard it is for a retailer to withstand competition and maintain sales. So, we have got a perfect checklist where all standard e-commerce skills you need to work on.
Some of the areas where you need to focus on:
1. Inventory Management/Monitoring
2. Load testing
3. Mobile site optimization
4. Email drip campaigns
5. Customer Service
6. Digital Marketing Campaigns
7. Email Marketing
You got these skills? trust me, you are all set for the e-commerce future!
I’m sure everyone is looking forward to the Black Friday. How can you prepare your e-commerce business in a month’s time?
As you know, the door buster sales is the prime strategy for any Black Friday weekend. But if you are looking for more (long-term), you got to think deeper like promotions or new features. Ensure that your e-commerce solution is the best for delivering the best user experience as e-commerce businesses are growing at a rapid pace.
How confident are you with your e-commerce platform? Don’t worry! Checkout the 3 major insights on channels, development and of course, data that will help you gear up for the future!
#1. Strength of Omnichannel in e-commerce
Similarly you have been hearing a lot about omnichannel as it is one of the mostly discussed keyword in ecommerce. Shopaholics no longer purchase via one point of sale these days. The customer journey has got multiple touch points that starts with in store and movies towards marketplace website that can be accessed via mobile app and also on desktop browsers.
Therefore, it is very important for e-commerce retails to offer the best web experience for customers so that users can get the best out of the brand consistently.
However, the fact is various companies struggle by offering this web experience. The reason is because there isn’t a single source of truthfulness for the data, customer information, inventory, web traffic, marketing metrics or even user experience.
Let’s take an example of running a webstore which doesn’t share information with the Amazon/eBay marketplace storefront or physical locations. If the online store runs out of its stock on Cyber Monday, the site won’t be taking more orders. In parallel, the warehouses of the physical store miles away will be having relevant stocks which is ready to be shipped.
Having said, we strongly believe in omnichannel to have customization. It needs a flexible platform which doesn’t malfunction when trying to bring in loyalty programs or other campaigns like in store pickup. Retailers should have a holistic view of data across the channels. A perfect e-ecommerce platform will have a centralized area for monitoring order details, shipping information and inventory.
This is where we have x2x eCommerce as a perfect suite to help you work on inventory management, sales data and of course, customer information without any hassle.
#2. Continuous Improvement Allows for Flexibility
The Amazon’s development team has worked on a new code to production where the average rate is 11.6 seconds. What does this actually mean? It means that the Amazon team is building latest functionalities everytime to improve existing features, functionality, bug fixings to ensure that the customers are getting the best shopping experience. Now you know why Amazon is one of the leaders in e-commerce platform.
Now, folks like us are getting ready for the future. We need to ensure that our organizations can adapt to such technology driven development. It is recommended to work on small codes frequently with ongoing integration mechanisms that can help the development teams to focus on writing better codes, shipping capabilities and customer experience responses without any trouble.
3. The “Real-time” data
If your webstore doesn’t have real time data/not connected with data in real time, you are in big trouble.
Speaking about Cyber Monday and seasonal shopping, you don’t have a micro-second to lose! You will expect lot of incoming traffic, sales and support queries and stock related information every second. Inventory Management and pricing strategy is the key and without real-time data, your webstore is hopelessly bungled as you need to wait for long for your systems to generate requests overnight.
Thanks to solutions like x2x eCommerce, it helps you to update inventory and pricing within minutes. Also, with algorithmic real time data, webstores can easily spot the trends when the promotion goes on. Trends can help you to predict behavior and make important decisions for better shopping experience that will lead to better sales conversions.
Similarly, you need to work hard to get through Black Monday and Christmas holidays. All you need to do is follow the above table items. Once you have recovered from the regular short-term promotions, start working on your long-term accomplishment plans.
Likewise, you got to rethink the development procedures. Ensure that it is flexible and has scope for ongoing improvement. Also, maintain real-time dialogue with shoppers.
Well, that’s all from our side. Wishing you a great holiday season and success. When the rush is over, take a deep breath, analyze on your webstore performance and speak to yourself: Will my e-commerce store fetch results where the market will stay in the following year, 5 years down the line and further. If you aren’t happy about your webstore path, this is the right time for you to start with the process of making changes to your webstore.
Well, a webstore has got various processes and components that an eCommerce solution streamlines via easy interface where a regular business user can work on. Hence, future upgrades depends on the flexibility of eCommerce platforms to integrate on other solutions like CMS, ERP, CRM, email marketing solutions, payment gateways, social media tools, accounting solutions etc.
As you are aware, the eCommerce industry is massive! eMarketer predicts eCommerce business to drive in sales worth $4 trillion by the year 2020. Hypermarkets and Supermarkets are losing its popularity these days as users prefer to buy online. For the very first time, 51% of the shoppers prefer online platforms rather than going with traditional shopping means. Certainly, thanks to the growth in eCommerce sector that has boosted the growth in eCommerce solutions as lot of businesses are setting up online stores or collaborating with 3rd party providers to take advantage of their brands online.
Typical features for your E-commerce Software to kick start your business!
For your eCommerce platform to function smoothly, you will need the below components:
Most of the eCommerce solutions offer web services as default for hosting your webstore with all the necessary features to go with it. As a result, it is important to have a good online store which is easily accessible, having a great bandwidth (handling larger web traffic) and faster load time.
This is the key for any eCommerce business. Your online customers are going to view and learn about the products that you have put for sale. Compared to a printed catalog, it is made up of pages, products and information where your customers can browse. It is very important to have a flashy and attractive designs to capture your customers in addition to adding value to your brand and organization.
From our experience with customers, having glitches with your shopping cart is going to be a nightmare. Never ever comprimise on the final checkout area page as this is where customers think twice before making a purchase. Also, If things go wrong here, its more like having a department store with nobody walking in! Different payment options needs to be enabled for smooth payment transactions.
Also, marketing solutions these days are integrated with the shopping carts, so reminder emails can be sent to the customers that has atleast 30% chances of converting a sale from an abandoned sale. It needs to work smoothly and optimally.
As an eCommerce business provider, it is equally important to setup Vendor Dashboard/Interface along with Customer and Administrator Dashboards/Interface. Similarly, please note that the vendor user interface needs to be flexible, robust and definitely, customizable. You don’t have the luxury to keep training your vendors and instead, that time can be saved for something else.
Along with payment processing areas, inventory management is equally important in a webstore. This needs to be updated live as you might expect thousands of customers making transactions in seconds. eCommerce businesses hire a lot of personnel just to manage inventories. However, for smaller businesses, hiring lot of employees is going to be a cost overhead. Solutions such as x2x eCommerce helps you integrate their tools with your top-notch eCommerce platform for automating inventory management areas, that will eventually cut employee overheads.
Order acceptance and logistics
You will have to deal with various 3rd party logistics providers to ship your items to different locations ensuring faster delivery. Your eCommerce platform should support these functionalities ensuring smooth handling of logistics and order fulfillment. SMS services used for efficient tracking of shipments for both employees and customers are perfect for a webstore. Having an integrated tool like x2x eCommerce will help you manage your webstore from end to end seamlessly.
x2x eCommerce with Retail Management Hero (RMH)
As a result, x2x eCommerce platform integrated with Retail Management Hero offers amazing features such as:
- One place to manage Retail and eCommerce stores.
- Integrates with Microsoft RMS and Retail Management Hero (RMH).
- Download orders; and upload items, prices, quantities, and catalog.
- Connects with Magento and Shopify.
- Above all, connectivity with Woo Commerce and Amazon will be coming soon.
- Sell on eBay, Jet and other marketplaces.
- Multi-device compatible.
- Warehouse Management System compatible.
- Custom eCommerce app for iPhone/Android
We, x2x eCommerce have worked with several retailers both as consultant and as solutions providers for the past 3 years. First of all, we learnt that there isn’t a single-fit ecommerce team and often, the team structure keeps changing based on the business conditions. Let’s take a typical example of a shoe retailer that has focus on branding and photography. These organizations will have top-notch CRM suites and data/digital analytics team. Above all, the number of people required for an eCommerce team will keep changing depending on the SKU’s that are available. The marketing budget also plays an important role too.
Typical departments for an online retailer
1. The Executive Team
Well, it seems like mostly the team is run by the Vice President of eCommerce or eCommerce Head. Similarly, in some organizations, the Chief Digital Officer or Chief Marketing Officer takes care of this department.
The Marketing team will be involved in the following tasks:
1. Customer Relationship Management
4. Digital Marketing
Also, for larger organizations, they will have dedicated team to work on Email Marketing, Social Media support and even Search Engine Optimization.
3. Inventory Management
There will be several roles in this team which includes buyers that work on sourcing the products. Visual merchandising or web merchandising roles are brought in for specific categories. The analytics team and buyers work together for managing the featured products in the eCommerce portal.The eCommerce websites follows manual interventions instead of personalzation tecnologies/recommendation engines where the team sizes are large.
However, solutions like x2x eCommerce has comeout with a fantastic suite that helps users to manage inventory with ease!
4. The UX Team
This business can’t run without a perfect UX Team (How are we regular users going to start using their website, if it isn’t fancy?). This team focuses on creating mockups/prototypes and generates initial customer surveys through usability testing. They will work in parallel with the software developers to comeup with a final website. Most of the mid-sized organizations outsource these divisions, however, having a dedicated UX Team is always an asset to an eCommerce business.
Apart from the above, other major departments are:
8. Customer Service
9. Finance and
Now let’s get into the actual topic as how an online retail can benefit using RMH and integration suite?
Well, the good news is that x2x eCommerce has got Magento – Retail Management Hero (RMH) as well as Shopify – Retail Management Hero (RMH) integration suites. Our participation at Retail Realm 2018 Partner and User Conference was overwhelming and received great feedbacks from stakeholders and partners of the event.
Manage your Retail and eCommerce website under one roof
How about managing your Retail and eCommerce website under one roof? Let’s check out the features that you can benefit by choosing x2x eCommerce with RMH:
- It helps you to connect your Magento and Shopify platforms easily (WooCommerce and Amazon integration suites are under development and will be available by end of Q2 2019*)
- Managing your orders? No problem! It helps you upload inventory, quantity, catalog and prices in few clicks.
- Sell your products via Jet, eBay and other top-notch marketplaces
- The solution is compatible with all your devices (PC, laptop, tablet PCs and smartphones).
- You also get to experience the Warehouse Management System in x2x eCommerce Suite.
Why x2x eCommerce – RMH integration suite for your eCommerce store?
Why x2x eCommerce? You can kick start your eCommerce sales away using your well known webstore platform. Having your retail solution like RMH and x2x eCommerce suite will keep your webstore updated at all times!
What’s the most interesting part, you don’t need to hire an extra person to take care of your website everytime. When adding items to your POS, using x2x eCommerce, you can replicate them onto your webstore in no time. You will be able to update pricing information as well as available stocks easily using x2x eCommerce suite.
Therefore, to get started, we strongly recommend you to try out our Retail eCommerce Lite version where you can manage your webstore orders to your Retail Management Hero (RMH) solution and maybe go with this only feature as a start and see the results for yourself! Consequently, you can always upgrade to more features in long run.
Why x2x eCommerce?
We come with over 18 years of software expertise in retail solutions and integration suites for the top-notch solutions available today. Hence, our software experts are always there to support you on how to manage your eCommerce webstore solution with Retail Management Hero or Dynamics RMS.
Click here to request for a “FREE” quick demo today!
We have been hearing a lot from our customers. There are thousands of options available today and I’m pretty sure sellers feel overwhelmed with the features and support offered by several vendors.
Previous Blog – Series – Choosing the Best eCommerce Integration for your Marketplace
What will be the first thing you would do when you are all set to start an online marketplace? We’re referring to the webstore with a perfect suite to handle product listings, product image integration, multi-tier and customer centric item pricing, real time web order and invoice integration complemented with mobile ready and powerful analytics features.
The good news is x2x eCommerce assists sellers with a wide range of eCommerce tools to enhance your webstore. Do you require the store inventory to sync with your webstore sales? For a start. that’s something you should be thinking about.
If you have an eCommerce Website
For sure, having a standard eCommerce website alone won’t help you sort out your invoices/stock issues. You need to consider integrating your eCommerce solution with your ERP suite. You don’t need to hire someone to work on your eCommerce website/portal. There are ready to deploy solutions like x2x eCommerce to save your time and money! This is a great solution for marketplaces who want to kick start quickly and flexibly adapt to quick changes and manage their webstore in the backend with x2x eCommerce integration tool.
How much you need to spend?
Should you pay the money upfront or pay as you go? Well, you got both the options! Now that’s really flexible for businesses that are small or larger enterprises. Let’s say you need to offer online payment gateway, but not focused on investing more time or resources on logistics or advertising to boost your business – that’s where the inexpensive pay as you go subscription works well for you. Down the line, if you reconsider your plan by implementing an expensive and a full-fledged solution that can boost your webstore such as SEO, email marketing integrations, product stock management, logistics etc., choosing a solution like x2x eCommerce will surely add value without any hassle! So, keep in mind, upgrade or downgrade, possibilities are endless!
Do you need a store inventory suite to sync with your webstore?
Yes! Yes! That’s a very important requirement! Imagine managing all your inventories using an integration tool right from your top-notch ERP solution within minutes? You really can’t afford to employ someone to take care of thousands of your inventory daily right (If you can afford, well, yes)? It’s also going to save lot of time and hassles.
x2x eCommerce – Innovative eCommerce-ERP Integration
x2x eCommerce is a revolutionary solution that combines the power of Retail Management Hero and Microsoft Dynamics GP and Enterprise eCommerce for a feature rich, fully optimized, responsive and multi-device friendly web store that can be managed all within Dynamics ERP. Once deployed, start selling more with lower TCO!
Ready to start setting up your webstore with x2x eCommerce Integration Suite? Get in touch with our experts to learn more!