The change in the way customers now buy and the emerging advancements in technology have changed the way people conduct business over the years.
The industrialization process that started in 1930s changed the way people live and do business. The next major change came with the Communication revolution with the advent of internet that totally revolutionized the whole world.
The ever-increasing trend of online selling shows that the trend resonates with the people as the social trends are changing. The people are now experiencing a fast-paced lifestyle which causes a change in their previous patterns of shopping and consuming goods.
This creates a need for the business to upgrade, because gone are the days when people used to wait in long queues for the goods or services to be provided. The upgrade that is required comes in the form of an online store, platform or anything that can give the customers whatever they want from wherever they want.
Online selling – the new avenue for the businesses to grow Typically organizations start with an eCommerce store to meet the growing demand from the customers to buy goods and services from the company in the comfort of their homes or workplace.
However, soon they find out that managing an eCommerce webstore is a much bigger task that they have every thought. There is a constant need to add new items, remove the discontinued or out of stock items, update images, change prices, manage product catalog, download order for shipping purposes and update the shipment information on the eCommerce webstore.
It is not only costly to maintain an online store in terms of increased cost of payroll since it requires a person or team to constantly keep an eye on the online store and keep updating it on a regular basis. In addition, there is a huge risk of human error which may end up selling items at wrong prices, accepting orders when goods are not in stock or putting wrong product information.
All these costs can be avoided and risks mitigated by using the most powerful tool that an organization has, its own ERP system. Company’s ERP system has many of the information required by the webstore. In addition, it is also where the orders downloaded from webstore are entered.
Integrating ERP solution with your eCommerce solution not only reduce the cost of extra staff but also eliminate the costly mistakes and delays which can end up costing dearly to the organization.
In an ERP, integrated eCommerce system, Product Catalog is maintained in the ERP system allowing you to move the product around without touching your webstore, add or remove items or just reclassify them, automatically change prices and quantity discounts for some or all customer groups, update available quantity, mark or temporarily remove the items not in stock.
With an ERP, integrated eCommerce system like x2x eCommerce, you can integrate your shipping methods and payment gateways to your ERP system, download orders directly in your ERP solution and update the shipment information on the webstore just like you update the items description, quantities, images and specs, product catalog and a lot more.