First of all, managing operations is an increasingly tough and complicated manner fraught with converting customer movements and growing opposition. One of the best features of Microsoft suite is that they offer lower priced software that streamlines all the functions to your organization.
Companies are moving towards the eCommerce business model these days. You might also need to follow eCommerce adoption and even build in a perfect strategy to handle your suppliers, logistics, IT, marketing and warehouse management. What if your competition is high? You are going to end up in deep trouble and you might need to rethink your strategies all over again!