x2x eCommerce comes with a full blown eCommerce integration suite powered by Microsoft RMS, Retail Management Hero and Microsoft Dynamics GP. Furthermore, it is facilitated for top-notch webstore solutions available today, our customers have been using x2x eCommerce to boost their webstores built on Magento, Shopify and WooCommerce.
Therefore with x2x eCommerce, you can always start selling right away. So let your retail application manage and keep your webstore updated in real time!
In contrast, today users are not just looking for options; they are demanding. Due to higher competition, webstores are compelled to go with appealing content and designs, faster page performance and user-friendly experience.
Whether you are kick starting an eCommerce business or looking forward to upgrading your existing solution, x2x eCommerce is the perfect choice. Furthermore, our team provides invoicing and inventory management features which deeply integrates with your top-notch ERP suites. It will assist you in managing frontend selling and backend processes from a single roof.
How x2x eCommerce can help?
x2x eCommerce helps you to build your webstore with user-friendly architecture to manage/create content in several formats that connects with popular keyword searches. Your webstore is also integrated with leading web analytical tools for measuring effectiveness.
Consequently, a popular webstore starts with a full-blown webstore customized according to your brand. Therefore, with design flexibility and great feature options of any software available, x2x eCommerce will empower your brand in no time.
#3. Product Catalog
Thanks to x2x eCommerce – It’s inventory management feature assists you to manage product catalog without any hassle. You an easily optimize product searches, promotion, presentation, channel placement and of course, pricing inorder to boost your online sales.
#4. Expertise in Retail Industry
x2x eCommerce has served various B2C companies across the world. With over 19 years of software and domain expertise, as a result, we know what features businesses are looking for. So, what is our strength? We deliver our solutions in less than 2 weeks’ time!
#5. Order Processing
Consequently, it doesn’t matter if you are selling products on a single website or several marketplaces or branded websites. Above all, your transactions and related information are processed centrally and available real time.
#6. Your Options
x2x eCommerce for Retail is available in two variants.
Retail eCommerce -Standard
- Order download
- Inventory Items
- Categories and subcategories
- Items assignment to categories
- multi-tier price levels
- Product images
- SEO information
- Item quantities
- Shipment information
Retail eCommerce -Lite
- Easy to use
- Works from the POS screen
- Choose the order type (Paid/Unpaid)
- Choose the order status
- Use generic customer to save orders
- Ship and invoice orders from POS
- Complete activity tracking
- Syn POS and eCommerce items
Well, a webstore has got various processes and components that an eCommerce solution streamlines via easy interface where a regular business user can work on. Hence, future upgrades depends on the flexibility of eCommerce platforms to integrate on other solutions like CMS, ERP, CRM, email marketing solutions, payment gateways, social media tools, accounting solutions etc.
As you are aware, the eCommerce industry is massive! eMarketer predicts eCommerce business to drive in sales worth $4 trillion by the year 2020. Hypermarkets and Supermarkets are losing its popularity these days as users prefer to buy online. For the very first time, 51% of the shoppers prefer online platforms rather than going with traditional shopping means. Certainly, thanks to the growth in eCommerce sector that has boosted the growth in eCommerce solutions as lot of businesses are setting up online stores or collaborating with 3rd party providers to take advantage of their brands online.
Typical features for your E-commerce Software to kick start your business!
For your eCommerce platform to function smoothly, you will need the below components:
Most of the eCommerce solutions offer web services as default for hosting your webstore with all the necessary features to go with it. As a result, it is important to have a good online store which is easily accessible, having a great bandwidth (handling larger web traffic) and faster load time.
This is the key for any eCommerce business. Your online customers are going to view and learn about the products that you have put for sale. Compared to a printed catalog, it is made up of pages, products and information where your customers can browse. It is very important to have a flashy and attractive designs to capture your customers in addition to adding value to your brand and organization.
From our experience with customers, having glitches with your shopping cart is going to be a nightmare. Never ever comprimise on the final checkout area page as this is where customers think twice before making a purchase. Also, If things go wrong here, its more like having a department store with nobody walking in! Different payment options needs to be enabled for smooth payment transactions.
Also, marketing solutions these days are integrated with the shopping carts, so reminder emails can be sent to the customers that has atleast 30% chances of converting a sale from an abandoned sale. It needs to work smoothly and optimally.
As an eCommerce business provider, it is equally important to setup Vendor Dashboard/Interface along with Customer and Administrator Dashboards/Interface. Similarly, please note that the vendor user interface needs to be flexible, robust and definitely, customizable. You don’t have the luxury to keep training your vendors and instead, that time can be saved for something else.
Along with payment processing areas, inventory management is equally important in a webstore. This needs to be updated live as you might expect thousands of customers making transactions in seconds. eCommerce businesses hire a lot of personnel just to manage inventories. However, for smaller businesses, hiring lot of employees is going to be a cost overhead. Solutions such as x2x eCommerce helps you integrate their tools with your top-notch eCommerce platform for automating inventory management areas, that will eventually cut employee overheads.
Order acceptance and logistics
You will have to deal with various 3rd party logistics providers to ship your items to different locations ensuring faster delivery. Your eCommerce platform should support these functionalities ensuring smooth handling of logistics and order fulfillment. SMS services used for efficient tracking of shipments for both employees and customers are perfect for a webstore. Having an integrated tool like x2x eCommerce will help you manage your webstore from end to end seamlessly.
x2x eCommerce with Retail Management Hero (RMH)
As a result, x2x eCommerce platform integrated with Retail Management Hero offers amazing features such as:
- One place to manage Retail and eCommerce stores.
- Integrates with Microsoft RMS and Retail Management Hero (RMH).
- Download orders; and upload items, prices, quantities, and catalog.
- Connects with Magento and Shopify.
- Above all, connectivity with Woo Commerce and Amazon will be coming soon.
- Sell on eBay, Jet and other marketplaces.
- Multi-device compatible.
- Warehouse Management System compatible.
- Custom eCommerce app for iPhone/Android
We, x2x eCommerce have worked with several retailers both as consultant and as solutions providers for the past 3 years. First of all, we learnt that there isn’t a single-fit ecommerce team and often, the team structure keeps changing based on the business conditions. Let’s take a typical example of a shoe retailer that has focus on branding and photography. These organizations will have top-notch CRM suites and data/digital analytics team. Above all, the number of people required for an eCommerce team will keep changing depending on the SKU’s that are available. The marketing budget also plays an important role too.
Typical departments for an online retailer
1. The Executive Team
Well, it seems like mostly the team is run by the Vice President of eCommerce or eCommerce Head. Similarly, in some organizations, the Chief Digital Officer or Chief Marketing Officer takes care of this department.
The Marketing team will be involved in the following tasks:
1. Customer Relationship Management
4. Digital Marketing
Also, for larger organizations, they will have dedicated team to work on Email Marketing, Social Media support and even Search Engine Optimization.
3. Inventory Management
There will be several roles in this team which includes buyers that work on sourcing the products. Visual merchandising or web merchandising roles are brought in for specific categories. The analytics team and buyers work together for managing the featured products in the eCommerce portal.The eCommerce websites follows manual interventions instead of personalzation tecnologies/recommendation engines where the team sizes are large.
However, solutions like x2x eCommerce has comeout with a fantastic suite that helps users to manage inventory with ease!
4. The UX Team
This business can’t run without a perfect UX Team (How are we regular users going to start using their website, if it isn’t fancy?). This team focuses on creating mockups/prototypes and generates initial customer surveys through usability testing. They will work in parallel with the software developers to comeup with a final website. Most of the mid-sized organizations outsource these divisions, however, having a dedicated UX Team is always an asset to an eCommerce business.
Apart from the above, other major departments are:
8. Customer Service
9. Finance and
Now let’s get into the actual topic as how an online retail can benefit using RMH and integration suite?
Well, the good news is that x2x eCommerce has got Magento – Retail Management Hero (RMH) as well as Shopify – Retail Management Hero (RMH) integration suites. Our participation at Retail Realm 2018 Partner and User Conference was overwhelming and received great feedbacks from stakeholders and partners of the event.
Manage your Retail and eCommerce website under one roof
How about managing your Retail and eCommerce website under one roof? Let’s check out the features that you can benefit by choosing x2x eCommerce with RMH:
- It helps you to connect your Magento and Shopify platforms easily (WooCommerce and Amazon integration suites are under development and will be available by end of Q2 2019*)
- Managing your orders? No problem! It helps you upload inventory, quantity, catalog and prices in few clicks.
- Sell your products via Jet, eBay and other top-notch marketplaces
- The solution is compatible with all your devices (PC, laptop, tablet PCs and smartphones).
- You also get to experience the Warehouse Management System in x2x eCommerce Suite.
Why x2x eCommerce – RMH integration suite for your eCommerce store?
Why x2x eCommerce? You can kick start your eCommerce sales away using your well known webstore platform. Having your retail solution like RMH and x2x eCommerce suite will keep your webstore updated at all times!
What’s the most interesting part, you don’t need to hire an extra person to take care of your website everytime. When adding items to your POS, using x2x eCommerce, you can replicate them onto your webstore in no time. You will be able to update pricing information as well as available stocks easily using x2x eCommerce suite.
Therefore, to get started, we strongly recommend you to try out our Retail eCommerce Lite version where you can manage your webstore orders to your Retail Management Hero (RMH) solution and maybe go with this only feature as a start and see the results for yourself! Consequently, you can always upgrade to more features in long run.
Why x2x eCommerce?
We come with over 18 years of software expertise in retail solutions and integration suites for the top-notch solutions available today. Hence, our software experts are always there to support you on how to manage your eCommerce webstore solution with Retail Management Hero or Dynamics RMS.
Click here to request for a “FREE” quick demo today!