Forget the pains of web based POS solution
Process the transactions at lightning speed using RMH
Update the data in NetSuite in seconds

Change the prices on the fly. Be congnizant of the lower bound prices

Why x2x eCommerce RMH – NetSuite integration

NetSuite is one of the very popular cloud based, high end, enterprise level ERP solution. Since NetSuite is a hosted solution, like all other cloud solutions, the solution is on an environment shared by many other companies using the same solution.


There are many cloud based POS solutions available for NetSuite. However all of them have the same inherent problem, the speed and the connectivity to the internet. In normal circumstances, the ERP users, when using the system do not send the request as frequently as the requests are sent by a POS solution. Everytime you scan an item, a request goes to the server internet to find the item information and prices. In a retail environment when a cashier hundreds of items in a few minutes, the cloud based solutions often have problem keeping pace with those requests.


x2x NetSuite RMH solution was developed with Retail Management Hero (RMH) which is a windows based software. The data is updated back and forth between NetSuite on a regular basis and most of the data is available locally to the POS locally thereby reducing the request being sent to NetSuite and speeding up the whole process.

Integration points

Assign item window allows user to include (or exclude) items on which lot number tracking is required.
You can select the items where lot tracking is required. System will only prompt for lot numbers for the items with the lot tracking enabled.
Multiple criterion can be used to filter the items. Clicking on on the inlcude button will add all the items selected in the lot enabled window.
More items can be included by selecting different criterion. The items selected will be appended to the list of items already selected for lot tracking, previously.
Filter can also be used to exclude items wrongly selcted for lot number tracking.
Use the filter on left hand side window to select the items using your criteria. Use the same process to select the items on the right-hand window and click on Red arrow to exclude the items from the list.

Sales invoice integration

Usually, the lot number is not available till the item is being shipped. As such, when a sales order or quote is entered in RMS/RMH, the system will not ask for a lot number.
It is also possible that a mistake was made and a wrong lot number was entered at some point. x2x lot number solution allows users to change the lot numbers or assign the lot numbers where the lot numbers were not assigned for example when shipping an order entered when the lot number was not assigned to the sale.
If the user still forgets to enter the lot number, system will activate lot number assignment screen and require the user to enter lot number at the time of tendering the sales.

Live Integration

By default, thee inquires are available:

  • Inquiry by Lot Number – will show the customers and the sales tractions related to selected lot numbers
  • Inquiry by Customer – will show the lot numbers and the items sold to the customer
  • Inquiry by Product – will show the sales of product by lot numbers

More reports can be made available, if required.

Benefits of x2x RMH NetSuite solution

* Protecting you against claims of negligence

* Getting customer trust and confidence

* Ability to identify what products are at risk

* Ability to quickly and easily finding defective or contaminated products

* Minimize the recall size

* Managing and reducing waste

* Clear visibility of where the products were sold/shipped

* Ability to quickly respond to any situation requiring a recall

* Saving time, effort and spending on inventory control and management

* Ensuring compliance with statutory requirements and industry standards

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